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What These Terms Mean for Your Account

These Terms & Conditions set out how your lindung24 account works — what you can do, what we can do, and how disputes get resolved. Access and eligibility depend on local law and are available only where local law permits.

Applies to all account activityCovers Touch 'n Go eWallet, Boost, GrabPay transactionsJurisdiction-dependent accessSubject to change with notice

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How lindung24 Applies These Terms

lindung24 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using a lindung24 account, you agree to the terms on this page in full. These terms govern every action taken on your account — deposits, withdrawals, wagering activity, and any communication with our support team. Payments processed through Touch 'n Go eWallet, Boost,

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GrabPay, DuitNow, or FPX are each subject to the same account-level rules here, alongside the individual conditions of each payment provider. We may update these terms when platform operations, local regulations, or payment-rail requirements change. When that happens, we will notify you through your registered contact
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before changes take effect. Continuing to use your account after notice counts as acceptance. If any section of these terms conflicts with local law in your jurisdiction, the locally compliant version applies — access to the platform is available only where local law permits. Accounts must
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be held by real individuals; corporate or automated account registrations are not permitted. We reserve the right to suspend or close an account that breaches these terms, with any remaining account balance returned through the payment method used for the most recent verified deposit, subject to
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our verification process.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these Terms & Conditions is unclear, or you want to request a copy of the version that applied when you opened your account, our support team handles those queries directly. For account-specific questions — including payment disputes involving Touch 'n Go eWallet, Boost, or GrabPay — live chat gets you the fastest response. Players in Shah Alam and elsewhere in Malaysia can reach us through any of the channels below.

Live Chat Open the chat window from your account dashboard at any time. Queries about terms, account rules, and wallet-linked payment disputes are all handled here.

Email Support Send a detailed query to our support address for written records of your terms-related request. We respond with a reference number so you can track progress.

Account Help Centre Your account portal contains a dedicated help section where terms-related articles and policy change notices are published first, before they reach email.

HOW WE HANDLE THIS

Security, Data and Account Integrity

These Terms & Conditions exist to protect both sides of your account relationship. Here is how we apply the four areas that matter most when you read through any operator policy — data handling, account security, retention, and your right to request changes.

Data Handling

Account data is collected only for verification, payment processing via DuitNow and FPX, and support purposes. We do not sell personal data to third parties outside the scope of payment-rail compliance.

Account Security

Your account is secured via OTP verification on login and any withdrawal request. If you notice unexpected access, contact support via live chat immediately to freeze the account.

Data Retention

We retain account records for the period required under applicable local regulations. After account closure, transaction records linked to Boost, Touch 'n Go eWallet, or GrabPay are kept for audit purposes.

Requesting Changes

To request correction of your account details or a review of a terms-related decision, submit your request via email support with your account ID. We acknowledge within one working day.

Common Questions About These Terms

These are the questions we hear most when players read through the Terms & Conditions. Each answer reflects how the policy works on lindung24 today — not a generic summary.

Yes. Every payment method on your account — Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX — operates under these terms. Individual payment providers may also apply their own conditions separately.

We send notice to your registered contact before any change takes effect. You can also check the account help centre, where policy update notices are published first with a clear effective date.

Yes. If a withdrawal involving Boost, GrabPay or any other wallet is declined, the terms set out your right to raise a dispute. Contact support via live chat with your transaction reference number.

Any verified balance remaining is returned through the payment method used for your most recent verified deposit, once the account review and verification process is complete.

The core terms are the same across Malaysia. Where local law creates a difference in what is permitted — for example, access eligibility — the locally compliant version applies to your account automatically.

Email support with your account ID and the approximate date you registered. We will locate the version in effect at that time and send it to your registered email address within two working days.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What These Terms Mean for Your Account

Reach Us About These Terms

Security, Data and Account Integrity

Data Handling

Account Security

Data Retention

Requesting Changes

Common Questions About These Terms

01 Do these terms apply to all payment methods, including Touch 'n Go eWallet and Boost?

02 How will I know if the Terms & Conditions have been updated?

03 Can I use these terms to dispute a withdrawal decision?

04 What happens to my account balance if my account is closed for a terms breach?

05 Are these terms different for players in different parts of Malaysia?

06 How do I request a copy of the terms that applied when I opened my account?

Terms & Conditions

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