What We Collect and Why We Collect It
When you create an account, we collect the details you provide directly — your name, email address, phone number, and the payment method you choose, whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. We also log device identifiers, browser session data, and
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IP address to keep your account secure and to verify that access is permitted under local law in your region. Transaction records tied to deposits and withdrawals are retained for account reconciliation and fraud prevention; they are not sold or shared with third-party marketers. Where you
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use Maybank2u or CIMB Clicks for a transfer, the bank's own privacy terms apply to the banking leg of that transaction — our policy covers the data we hold on our side. We may use session cookies to maintain your login state and to remember your
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preferred settings across visits. You can clear these through your device browser at any time without losing your account. Any data we hold about you is processed only for purposes directly linked to operating your account, processing payments, and maintaining platform security. Access to your personal
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data within our team is restricted to staff who need it to do their job. We do not transfer data outside this operational scope without your consent, except where we are required to do so by applicable law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.